Big Box vs. Custom: The Real Cost of Countertops from Home Depot, Lowe’s, and Local Fabricators
When shopping for new granite or quartz countertops, many homeowners in Raleigh, Cary, and Apex start with familiar names: Home Depot and Lowe’s Home Improvement. These big box stores advertise attractive pricing, fast installs, and wide selection. But are you really getting the best value?
At Slabworks, we’ve worked with countless customers who started at a chain store—only to discover hidden costs, limited options, and frustrating delays. Here’s a breakdown of what you’re really paying for when you choose a big box store versus a custom stone fabricator.
1. Price Tags vs. Real Costs
Big Box Stores: The advertised prices from Lowe’s and Home Depot are often based on the lowest grade material, basic finishes, and minimal customization. Once you add edge upgrades, cutouts, installation fees, and a trip to the actual slab yard? That low price climbs fast.
Slabworks: We give you a transparent quote upfront—no guessing games. We price based on your real project specs and walk you through the full scope from day one.
2. Limited Stone Selection
Big Box Stores: You'll often be shown small samples or generic images. The stone is sourced from a narrow pool of distributors and you may not get to choose your actual slab.
Slabworks: We work with every major stone distributor in the Triangle—including Cosmos, OHM, BSI, AGM, and more. You get to hand-pick your exact slab, not just a photo or a remnant. If it’s in stock anywhere nearby, we can get it.
3. Outsourced Fabrication and Installation
Big Box Stores: Your countertop install is subcontracted to third-party crews, sometimes based outside the area. You may never meet or speak with your fabricator. Communication gaps are common.
Slabworks: We handle everything in-house, from templating to cutting to installation. You deal directly with local experts who know your job and your expectations.
4. Customization and Service
Big Box Stores: Custom edge profiles? Waterfall ends? Seam placement consultation? Forget it. Their process is built for speed and standardization, not creativity or precision.
Slabworks: Every detail of your project is custom-tailored—you get a true design experience, not a cookie-cutter install. We welcome unique projects, from bar tops to outdoor kitchens to stone furniture.
5. Local Support and Accountability
Big Box Stores: If there’s a mistake, you’ll likely bounce between store reps, subcontractors, and corporate red tape.
Slabworks: We’re local, accessible, and accountable. If you need to tweak something or want a consult after install, you can call or stop by—we’re right here in Apex, serving Raleigh, Cary, and the entire Triangle.
Bottom Line: You Get What You Pay For
Sure, Home Depot and Lowe’s may work for some—but if you want true value, personal service, and custom craftsmanship, the better choice is working with a local expert like Slabworks. We’ve spent years earning our reputation as the Triangle’s top choice for granite, quartz, marble, and other stone countertops.
📍Ready to get started? Visit Slabworks today and let’s bring your dream project to life—with no surprises, no upsells, and no compromises.
Slabworks Countertops - 5516 Caterpillar Dr, Apex, NC 919-355-8484